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Software & Process Design·Interior Design / Construction

Purpose-Built Commission Platform Cuts Monthly Finance Cycle by 75% — Eliminating Spreadsheets, Errors, and Email Chains

Client: Design Nexus — Blackstone Portfolio Company

75%
Reduction in monthly commission admin time
0
Payout errors from manual rate lookups
Minutes
To finalize a full month of statements

The Challenge

Managing interior design commissions across multiple studios, builders, and designers had become an operational bottleneck. Each month, the finance team manually calculated commissions using spreadsheets — cross-referencing builder types, rate schedules, commission splits, and SAP data by hand. Approval chains lived in email threads with no audit trail. Disputes over splits and rates had no resolution path. Statements were filed inconsistently across inboxes and shared drives, making audit prep a multi-day effort. The result: hours of avoidable admin work every cycle, preventable payout errors, and zero real-time visibility into where any given lot stood in the design process.

The Solution

We designed and built Design Nexus — a purpose-built web application that digitizes the entire interior design commission workflow from first client appointment to final payout. Built on React, Node.js, and PostgreSQL, it replaced spreadsheets and email chains with a single structured platform used daily by designers, regional managers, and finance. Commission rates are tied directly to builder type and revenue category and apply automatically with no manual lookups. Finance triggers the full monthly calculation in a single click. Lot submissions, commission splits, and new builder requests all route through a centralized approvals queue — every approval and rejection timestamped and attributed. Every finalized PDF statement is indexed and archived by year, month, state, studio, and location.

Key Capabilities Delivered

  • 9-stage Kanban pipeline with automatic At Risk and Overdue flags
  • Automated commission calculation by builder type and revenue category
  • Structured approval workflows with full audit trail on every action
  • Designer-initiated commission splits routed to manager approval
  • One-click monthly finance period: calculate, review, generate, archive
  • Role-based access control across Designer, Manager, Finance, and Admin
Digital Transformation·Non-Profit / Field Operations

Paper-Based Annual Process Eliminated — 3–4 Weeks of Manual Labor Reduced to Zero

Client: National Youth Sports Organization

3–4 Weeks
Of manual labor eliminated
Instant
Time to usable results after event close
14,500+
Data points captured in real time

The Challenge

A nationwide organization operating more than 6,500 individual locations engaged us to modernize one of their most critical annual processes — a process that had been entirely paper-based since its inception. Each year, the organization conducted a large-scale data collection event involving a distributed team gathering information across multiple stations simultaneously. When the event concluded, they were left with approximately 500 sheets of paper representing nearly 14,500 individual data points — collected by different people, in different formats, with no consistent structure. Staff then had to manually sort, reconcile, and enter every data point into a spreadsheet by hand. From the close of the event to a usable result: three to four weeks of labor-intensive post-processing.

The Solution

We replaced the entire workflow with a wireless, paperless digital system. Workers now collect data in real time from their assigned stations using mobile devices. All information is structured, validated, and centralized the moment it is captured — eliminating the paper collection step, the manual reconciliation step, and the data entry step entirely. Leadership gains access to rich real-time data, live metrics, and comparative analytics the instant the event ends.

Key Capabilities Delivered

  • Mobile data collection across all stations simultaneously
  • Real-time validation and centralization at point of capture
  • Live metrics and comparative analytics available instantly
  • 14,500+ data points structured and accessible in real time
  • Eliminated manual sort, reconcile, and entry workflow entirely

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